CS/12CASE STUDY

Global SAP
for a Generic Medicines Manufacturer

A leading global manufacturer of generic medicines consolidated diverse local IT systems across 58 countries into a single cloud-based SAP ERP and SAP BI instance on Microsoft Azure — significantly increasing data transparency, facilitating regulatory compliance, and aligning business processes across multiple continents.

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At a Glance
Capabilities
Cloud-Based SAP ERP + BI
Multi-Country Regulatory Compliance
Phased Multi-Continent Rollout
Regional Customization at Global Scale
Technologies
SAP ERPSAP BIMicrosoft Azure
Delivery Model
8-10 dedicated developers + phase-specific project management
[01]Business Context

A 58-country generics manufacturer held back by fragmented local systems

The client is a leading global manufacturer and distributor of generic medicines. Operating on a massive scale, the organization boasts over 37,000 employees, 53 production facilities, and a business presence in 58 countries. To maintain a competitive edge and unify their sprawling operations, the company needed to consolidate their highly fragmented local information systems into a single, cloud-based SAP environment.

Key Context
37,000+ employees and 53 production facilities
Business presence in 58 countries with highly diverse local systems
Strict regulatory and operational needs varying by region
Need to unify without disrupting ongoing operations
[02]Client Needs

What prompted the project

To successfully unify global operations, the client required a solution that could centralize enterprise systems, ensure data integrity, and drive better decisions — across all 58 countries.

N/01

Centralize Enterprise Systems

Move diverse local ERP and BI systems into a singular, global SAP instance hosted on Microsoft Azure for consistent use by all local entities.

N/02

Ensure Data Integrity

Ensure that organizational data is accurate, securely accessible, and easily shared worldwide.

N/03

Drive Better Decisions

Facilitate more efficient decision-making, strict regulatory compliance, and improved overall effectiveness at every level of the organization.

[03]The Challenges

Why an expert partner was required

The global scale of the migration presented two significant, compounding hurdles — standardization across diverse local systems and resource coordination across continents.

Pre-Project ChallengeStandardization Difficulties
Each Country Is Different
Integrating various locally utilized systems into one global platform was extremely challenging because each of the 58 countries had its own unique operational needs.
Regulations Differ
Each country had its own strict regulations and distinct data formats.
Impact
A rigid one-size-fits-all approach would have failed the countries with the strictest requirements.
Pre-Project ChallengeComplex Resource Management
Coordinating Across Continents
Aligning, coordinating, and migrating the systems while carefully accommodating the distinct needs of each region required immense effort.
Phase-Specific Team Scaling
Resource allocation and project coordination became a major obstacle at scale.
Impact
A single coordinated plan had to be flexible enough to handle 20+ country rollouts without losing momentum.
[04]Solutions Provided

What We As Web delivered

We As Web delivered a comprehensive cloud integration strategy designed to balance global standardization with regional flexibility.

S/01

Cloud-Based SAP Implementation

Unified SAP ERP and SAP BI systems within the Microsoft Azure cloud — combining applications and data processes into a single ecosystem.

The team set up unified SAP ERP and SAP BI systems within the Microsoft Azure cloud.
Successfully combined the company's applications and data processes into a single ecosystem.
S/02

Regional Customization

Leveraging SAP's advanced capabilities to integrate various local systems while respecting each region's regulatory and operational needs.

The team leveraged SAP's advanced capabilities to integrate the various local systems.
Carefully accounted for the specific regulatory and operational needs of each geographical region — global standards with local nuance.
S/03

Phased Migration Strategy

The implementation was broken into manageable phases to ensure safe and successful deployment across different continents.

The implementation was broken down into manageable phases.
Ensured safe and successful deployment across different continents — no big-bang migrations.
[05]Results Achieved

A unified global foundation, rolled out by phase

The ongoing digital transformation has delivered substantial improvements to the company's worldwide operations — and the rollout continues.

R/01
20+ countries consolidated, rollout continuing

The project has successfully migrated systems in approximately 20 countries across North America, South America, Asia, and Europe — with the sixth phase of the rollout currently in progress.

R/02
Improved data transparency and accuracy

The centralization of data and processes has led to notable improvements in overall data transparency and reporting accuracy across the board.

R/03
Enhanced operational efficiency

The unified system has significantly boosted efficiency, equipping the company to better handle rapidly changing global healthcare needs and complex regulations while maintaining its competitive edge.

R/04
Scalable foundation for future rollouts

The phased approach and standardized platform create a repeatable, scalable pattern for onboarding the remaining 38+ countries.

[06]Technology & Team

Cloud-based SAP at global scale

A focused, proven enterprise stack — SAP ERP and SAP BI on Microsoft Azure — chosen for the rigor of global pharma operations.

Technology Stack
SAP ERPSAP BIMicrosoft AzurePhased Multi-Continent Rollout FrameworkRegional Customization LayerMulti-Region Data Governance
Team Composition
8-10 Dedicated SAP BI DevelopersProject Management Teams (per phase)Regional Compliance Liaisons
[07]Conclusion

When global pharma operations need one source of truth

A generics manufacturer with 37,000 employees, 53 production facilities, and operations in 58 countries cannot run on fragmented local systems. By consolidating into a single cloud-based SAP ERP and BI environment on Microsoft Azure, delivered through a phased multi-continent rollout with regional customization, we gave this client the global foundation it needed to operate as one company.

The result is improved data transparency, enhanced operational efficiency, and a scalable pattern for the remaining country rollouts. For any global pharmaceutical manufacturer with regional complexity, this is what enterprise-scale SAP consolidation looks like when global standards meet local nuance — without forcing either to lose.